Our History

The Institute of Certified Administrative Professionals (ICAP) was established with a vision to elevate the administrative profession through comprehensive certification and continuous professional development. Recognizing the crucial role administrative professionals play in organizations, our founders aimed to create a platform that would provide the recognition, training, and support these professionals deserve.

Growth and Expansion

ICAP focused on developing robust certification programs designed to validate and enhance the skills of administrative professionals. Our initial certifications quickly gained recognition, setting new standards for excellence in the profession. As demand grew, we expanded our offerings to include advanced certifications, specialized training courses, and a variety of professional development resources.

Embracing Technology

With the advent of new technologies, ICAP embraced digital transformation to better serve our members. We invested in state-of-the-art online platforms, making our certification programs and training courses accessible to professionals around the globe. This technological integration allowed us to provide high-quality education and resources with ease and convenience.

Continuous Innovation

ICAP has always been committed to staying ahead of industry trends and meeting the evolving needs of our members. We continually update our certification programs and training materials to reflect the latest best practices and technological advancements. Our dedication to innovation ensures that our members remain competitive and well-prepared for the challenges of the modern workplace.