


Our CAP certification demonstrates your expertise and commitment to excellence in the administrative field, giving you a significant edge in your career.

Our program ensures you have everything you need to succeed.

Engage in forums, attend events, and grow together in your professional journey.

WHAT IS ICAP?
The Institute of Certified Administrative Professionals (ICAP) is the leading professional membership organization for office administrators in the private and public sectors, commerce, and industry.
MEMBERSHIP
The Institute provides a forum for administrators to learn and share best practices, which enhances members’ understanding of administrative management.
Education
ICAP provides members with opportunities for education and professional development. The institute aims to provide its members the venue to learn, grow and excel in their careers.
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UPCOMING EVENTS
Batch 17
Sept 5 – 19, 2026 | Live Online Training
ICAP: Stand Out with Admin Certification
At ICAP, we are dedicated to elevating the standards of the administrative profession. Our comprehensive certification programs are designed to enhance your skills, knowledge, and career prospects.
Why Choose ICAP?
At ICAP, we believe in the power of collaboration and mutual support. By working together and uplifting each other, we not only shape our own futures but also create a positive impact on the futures of those around us.
• Prestigious Certification: Gain recognition and credibility with our industry-recognized certification.
• Professional Growth: Access advanced training and development resources tailored to administrative professionals.
• Career Advancement: Stand out in the job market and unlock new career opportunities.
The Institute of Certified Administrative Professionals (ICAP) is honored to be a member of the World Administrator Alliance.
The WA-Alliance is the creator of the Global Skills Matrix. A globally recognised, award-winning framework for administrators and HR teams that, irrespective of country, makes it possible to identify levels of work for a given role and career progression opportunities to realize the potential to an organization of an effective administrator.
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Discover if your school is among our accredited institutions and embark on your journey to excellence in your administrative career today for free!


“Attending the Certified Administrative Professional (CAP) training was a transformative experience that enhanced both my professional capabilities and the value I bring to my organization. The program provided practical insights and effective strategies for improving operational efficiency, communication, and project coordination. It also strengthened my understanding of the evolving role of administrative professionals as strategic partners in achieving organizational goals.”
HR & Admin Executive
DSK Legal – Dubai Branch
“Completing the Certified Administrative Professional Program has been a truly enriching experience. Ms. Donna's expertise and extensive knowledge made every session engaging and insightful. I especially appreciated her teaching approach, which was clear, practical, and holistic, connecting concepts to real-world applications. This program has strengthened my skills and broadened my perspective.”
Registrar
Assumption College of Davao
“As an Operations Assistant in a multilateral development bank, I found the CAP Program both insightful and empowering. The lessons were practical and directly applicable to my role, while the discussions with fellow participants and facilitators provided valuable perspectives on diverse workplace cultures and best practices.”
Operations Assistant
Asian Development Bank
“The program provided practical lessons on workplace efficiency, records management, multitasking, and professional communication. I especially appreciated the discussions on prioritizing tasks and handling difficult people in the workplace, as these are highly relevant to my daily responsibilities. The session enhanced my knowledge and skills, making me more confident and effective in my work.”
Administrative Staff
St. Ignatius Technical Institute of Business and Arts