Building a Strong Foundation for Administrative Excellence
The Institute of Certified Administrative Professionals (ICAP) Competency Framework is designed to provide a clear roadmap for the skills, knowledge, and abilities essential for administrative professionals. This framework ensures that CAP® certified individuals are well-equipped to meet the demands of today’s dynamic workplace, fostering a culture of excellence and continuous improvement.
Achieving Excellence through Competence
The ICAP Competency Framework ensures that CAP® certified professionals are equipped with the comprehensive skills and knowledge necessary to excel in their roles. By adhering to this framework, administrative professionals can demonstrate their expertise, contribute to organizational success, and achieve their career aspirations.