Full 1
Stand out in the competitive job market.

Our CAP certification demonstrates your expertise and commitment to excellence in the administrative field, giving you a significant edge in your career.

Full 1
Full 1
Access a wealth of resources, from in-depth training modules to exclusive study materials.

Our program ensures you have everything you need to succeed.

Full 1
Full 1
Connect with a network of professionals who share your passion for excellence.

Engage in forums, attend events, and grow together in your professional journey.

Full 1
previous arrow
next arrow

WHAT IS ICAP?

The Institute of Certified Administrative Professionals (ICAP) is the leading professional membership organization for office administrators in the private and public sectors, commerce, and industry. 

MEMBERSHIP

The Institute provides a forum for administrators to learn and share best practices, which enhances members’ understanding of administrative management.

Education

ICAP provides members with opportunities for education and professional development. The institute aims to provide its members the venue to learn, grow and excel in their careers.

Empowering Administrative Excellence

At ICAP, we are dedicated to elevating the standards of the administrative profession. Our comprehensive certification programs are designed to enhance your skills, knowledge, and career prospects.

Why Choose ICAP?

At ICAP, we believe in the power of collaboration and mutual support. By working together and uplifting each other, we not only shape our own futures but also create a positive impact on the futures of those around us.
• Prestigious Certification: Gain recognition and credibility with our industry-recognized certification.
• Professional Growth: Access advanced training and development resources tailored to administrative professionals.
• Career Advancement: Stand out in the job market and unlock new career opportunities.

The Institute of Certified Administrative Professionals (ICAP) is honored to be a member of the World Administrator Alliance.

The WA-Alliance is the creator of the Global Skills Matrix. A globally recognised, award-winning framework for administrators and HR teams that, irrespective of country, makes it possible to identify levels of work for a given role and career progression opportunities to realize the potential to an organization of an effective administrator.

Collaborative Articles

Administrative Management

Administrative teams are the backbone of any successful organization, ensuring smooth operations and effective communication…

Office Administration

In the fast-paced world of office administration, finding a balance between work responsibilities and self-care can be a daunting task…

Administrative Management

As an administrative manager, encountering a team with low morale can be challenging. It’s essential to recognize that the emotional…

Administrative Management

When your superiors express concerns about the filing system, it’s crucial to understand that effective administrative management hinges on how well an organization manages its…

Office Administration

Facing a job interview after a layoff can be daunting, especially for roles in office administration where organizational stability is often valued…

Office Administration

In the fast-paced world of office administration, the introduction of new technology and automation can sometimes feel like a double-edged sword…

UPCOMING EVENTS

Batch 9

February 8, 15 & 22, 2025 | Live Online Training

Discover if your school is among our accredited institutions and embark on your journey to excellence in your administrative career today for free!

Testimonials

Image Slide 2

I became a Certified Administrative Professional and it has made all the difference in my career. The course offered me comprehensive training on administrative skills, from basics to advanced levels. I learned a lot and feel better equipped to handle any administrative tasks...

Eunice Johnson

Bookkeeper

I recently completed the Certified Administrative Professional course and it was truly a wonderful experience. The course gave me the knowledge and skills I needed to excel in my administrative role. It was comprehensive, engaging and the instructor was very knowledgeable...

Mitch Vargas

Human Resource Administrator

Image Slide 2

I recently decided to pursue a Certified Administrative Professional Certification and it has been one of the best decisions I have ever made. The program helped me gain new skills, increase my confidence and better understand how to streamline processes...

Victoria Garcia

Office Administrator

Taking the Certified Administrative Professional course was one of the best decisions I ever made. It gave me the confidence to take on more challenging roles and take my career to the next level. The course provided a comprehensive overview...

John De la Cruz

Admin Officer

previous arrowprevious arrow
next arrownext arrow

Make possibilities happen, Get certified today!

At ICAP, we prioritize the integration of advanced technology in everything we do. Our significant investment in technology ensures that we can connect with our members worldwide, providing ease and convenience. ICAP offers one of the most esteemed professional certifications, which is both easily accessible and affordable.

Certification

Earn your Certified Administrative Professional (CAP®) certification to validate your expertise and advance your career. Join a community of certified professionals committed to excellence and continuous learning.

Membership

Become an ICAP member to elevate your career and access exclusive resources tailored for administrative professionals. Connect with a vibrant network of peers and industry leaders to enhance your professional growth.

Scroll to Top